Privacy Policy

This privacy policy sets out how Norfolk Blood Bikes uses and protects any information given when you use this website.

Norfolk Blood Bikes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Norfolk Blood Bikes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2015.

Who we are

Norfolk Blood Bikes is a Registered Charity (#1148669) and a member of the Nationwide Association of Blood Bikes. Our mission is to provide urgently needed medical items to hospitals in and around Norfolk, completely free of charge.

What personal data we collect and why we collect it

We may collect the following information

– Name
– Contact information including email address
– Other information relevant to customer surveys, contact forms and/or offers
– Cookies

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

– Internal record keeping.
– We may use the information to improve our services.
– We may periodically send newsletters to your email address if opted in for our mailing list.


If you appear in the images on our website and would like them to be removed at any time please contact us on 0300 365 1909 or

Contact forms

If you complete a contact form on our website you will be submitting your name, email address, enquiry type and message, which we will keep on file for a certain period for customer services purposes. We will not use the information submitted through these for marketing purposes, unless opted in to our newsletter mailing list.


If you complete a contact form on our site you may opt-in to saving your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again if filing out another form. These cookies will last for one year.

Embedded content from other websites

Pages on this site may include embedded content (e.g. hyperlinks, videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If following a link to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement and cookie policy applicable to the website in question.

Who we share your data with

Norfolk Blood Bikes does not share any personal data with any third party.

What rights you have over your data

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

If you would like to get in contact with us about any of the above please get in contact with:

Norfolk Blood Bikes, Registered Charity No. 1148669
Telephone: 0300 365 1909

Norfolk Blood Bikes, Registered Charity No. 1148669

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